Hlbajee Privacy Policy

When you register and use hlbajee's services, we collect the following types of information:

• Identity Information: Full name, date of birth, national ID number, email address, and mobile number.
• Financial Information: Payment method details (bKash, Nagad, Rocket), transaction history, and balance information.
• Technical Information: IP address, browser type, device information, operating system, and login logs.
• Usage Information: Gaming history, favourite games, time spent on the platform, and navigation patterns.
• Contact Information: Chat history with the support team and complaint-related records.

Hlbajee does not collect any information beyond what is listed above. No sensitive data is collected without your consent.

Hlbajee uses your information only for the specific purposes listed below:

• Account Management: To complete registration and verify and manage your account.
• Payment Processing: To ensure deposits and withdrawals are completed securely.
• Customer Support: Resolving your issues quickly and effectively.
• Security Assurance: To prevent fraud and unauthorised access.
• Legal Obligation: To comply with anti-money laundering laws and regulatory requirements.
• Service Improvement: To personalise and enhance your gaming experience.
• Promotional Communications: Sending you offers and bonus information with your consent.

Hlbajee never sells your information to third parties for advertising. You can opt out of marketing communications at any time.

To protect your personal data, hlbajee follows the highest industry standards in technology and processes:

• All data is transferred using SSL 256-bit encryption.
• Our servers are protected by internationally certified firewalls and intrusion detection systems.
• Passwords and sensitive data are stored in hashed form — no one can read them in plain text.
• Regular security audits and penetration testing are conducted.
• Only authorized personnel are granted limited access to data on a need-to-know basis.

Data is generally retained for up to 5 years after account closure. This period may differ where legal obligations apply.

Hlbajee may share data with third parties in limited circumstances and under strict conditions:

Outside of this limited sharing, hlbajee never provides your data to any advertiser, data broker, or unrelated third party. All third parties are bound by our strict data protection agreements.

Hlbajee uses cookies and similar technologies on the platform. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and ensuring account security.
• Functional Cookies: Used to remember your preferences, such as language and theme settings.
• Analytics Cookies: Used to analyse platform usage and improve our services.
• Performance Cookies: Helps monitor page load speed and server performance.

You can manage cookies at any time through your browser settings. Note that disabling essential cookies may affect some platform features.

Under hlbajee's Privacy Policy, you have the following rights:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request restricted use of your data in certain circumstances.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to marketing communications or specific types of data processing.

To exercise these rights, contact the hlbajee support team. We will respond to your request within 30 days.

Hlbajee strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.

Age is verified at the point of registration. ID may be requested if there is any doubt. Should it come to our attention that a minor's data has been collected inadvertently, that data will be deleted immediately and the account will be closed.

If you believe a minor has opened an account using your identity, please notify our support team immediately.

Hlbajee's servers may be located in multiple countries. If your data is transferred internationally, the following safeguards are in place:

• We verify whether adequate data protection laws are in place in the recipient country.
• End-to-end encryption is applied during all data transfers.
• Recipient parties are bound by our data protection agreement.
• The required Standard Contractual Clauses (SCCs) are followed.

Contact us if you would like to know where your data is stored.

Hlbajee reserves the right to update this Privacy Policy at any time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• Registered email will be used to notify you of any significant changes.
• A notice may be displayed upon logging into the platform.

Continued use of the service after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.